Frequently Asked Questions

Answers to common questions about our services, processes, and expertise

📋 General Questions
What types of businesses do you work with?+

We work with small to medium businesses across all industries — manufacturers, traders, e-commerce sellers, service providers, technology companies, and startups. Our sweet spot is businesses with ₹50 lakh to ₹100 crore turnover, though we serve businesses of all sizes. We also serve international clients looking for outsourced accounting support.

How do you ensure confidentiality of our financial data?+

Data security is paramount. We use bank-grade encrypted platforms, implement strict NDAs, maintain role-based access controls, and follow ISO-standard data handling practices. Your data is never shared with third parties.

Can I switch to you from my current accountant?+

Absolutely. We handle the entire transition process. We'll review your existing books, identify any gaps, migrate your data to our systems, and ensure continuity — usually completed within 2-3 weeks with zero disruption to your business.

What software and tools do you use?+

We work with all major accounting platforms including Tally, Zoho Books, QuickBooks, Xero, and SAP. We adapt to your existing setup or recommend the best platform for your business. All clients get real-time dashboard access to their financial data.

💼 Services
What's included in your bookkeeping service?+

Our bookkeeping service covers everything you need for clean, accurate books:

  • Daily/weekly transaction recording
  • Bank reconciliation (monthly)
  • Expense categorization and tracking
  • Invoice and bill management
  • Monthly Profit & Loss and Balance Sheet
  • Year-end reconciliation and audit readiness
Do I really need a Virtual CFO?+

If your business is growing beyond ₹5 crore turnover, planning to raise investment, or needs strategic financial direction, a Virtual CFO can be transformative. You get board-level financial expertise at 50-70% less cost than hiring a full-time CFO. Our Virtual CFO clients typically see 15-25% improvement in financial performance within the first year.

How do you handle GST compliance?+

We manage the entire GST lifecycle: registration, monthly/quarterly return filing (GSTR-1, GSTR-2, GSTR-3B), ITC reconciliation and optimization, e-way bill management, annual return preparation, and notice response. Our clients never miss a deadline — we track every due date proactively.

Can you help with Income Tax notices?+

Yes. We handle all types of Income Tax Department notices — scrutiny, demand, survey, and assessment proceedings. Our team prepares detailed responses, manages documentation, represents you before authorities, and works to achieve the most favourable outcome.

💰 Pricing & Engagement
How is your pricing structured?+

Our pricing is based on your business size and the services you need. Small businesses (₹50L-₹1Cr turnover) typically invest ₹15,000-₹30,000/month. Medium businesses (₹1Cr-₹10Cr) range from ₹40,000-₹1.5 lakh/month. Enterprise clients receive custom pricing. We offer monthly retainer, project-based, and hourly engagement models.

Is there a minimum contract period?+

We recommend a minimum 3-month engagement to allow proper onboarding and demonstrate value. However, we don't lock you into long-term contracts. Our 95% client retention rate speaks to the quality of our service — clients stay because we deliver results, not because of contracts.

Are there any hidden charges?+

Absolutely not. We provide a detailed proposal upfront with transparent pricing. Government fees (like filing fees) are additional and communicated in advance. Our philosophy is complete transparency — you'll never receive an unexpected charge.

🌍 International Services
Can you handle multi-country VAT compliance?+

Yes, we specialize in multi-jurisdictional VAT compliance across the UK (Post-Brexit), EU member states (including OSS registration), and UAE. We handle registration, periodic returns, input tax recovery, and cross-border transaction documentation.

Do you work with international clients remotely?+

Absolutely. Over 30% of our clients are based outside India. We use secure cloud platforms, video conferencing, and encrypted communication. We overlap working hours with your timezone and assign a dedicated account manager who understands your regional requirements.

What is FEMA compliance and do I need it?+

FEMA (Foreign Exchange Management Act) compliance is mandatory for any Indian business receiving foreign investments, making overseas payments, or conducting cross-border transactions. We handle FDI reporting, ECB compliance, overseas investment documentation, and annual regulatory filings.

Still Have Questions?

Our experts are happy to discuss your specific requirements

Contact Our Team